Our Policies

San Antonio Roadside Assistance ("we," "us," or "our") operates https://sanantonioroadsideassistance.com (the "Site"). This page outlines the policies we follow regarding the collection, use, and disclosure of Personal Information received from users of the Site.

By using the Site, you consent to the collection and use of information in accordance with this policy. San Antonio Roadside Assistance may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated date reflecting modifications. We encourage you to review this policy regularly.

Information Collection and Use

While using our Site, we may request personally identifiable information, including but not limited to your name, email address, and phone number ("Personal Information"). This information is used solely to provide and improve our services.

The security of your Personal Information is important to us. However, no method of online transmission or electronic storage is 100% secure. While we implement industry-standard security measures, we cannot guarantee absolute security.

Log Data & Cookies

Like many websites, we collect Log Data, which may include your IP address, browser type, browser version, pages visited, time spent on pages, and other statistics.

Additionally, we use cookies—small data files stored on your device—to enhance user experience. You may adjust your browser settings to refuse cookies; however, some Site features may not function properly as a result.

Refund Policy
At San Antonio Roadside Assistance, we are committed to providing top-quality services to drivers in San Antonio and surrounding areas. We strive to be fast, reliable, and professional, ensuring customer satisfaction. To maintain transparency, we have outlined our refund policy below.
No Refunds on Services Rendered
All payments for services—including tire changes, jump starts, fuel delivery, lockout assistance, and other roadside services—are final. Once a service has been completed, we cannot issue refunds. By requesting our services, you acknowledge and accept this policy.
No Refunds or Warranties on Used Tires
We offer both new and used tires for purchase. All used tires are sold as-is, with no refunds, exchanges, or warranties. Our team carefully inspects each tire for quality and safety, but we cannot guarantee longevity beyond installation.
Limitation of Liability
San Antonio Roadside Assistance takes every precaution to ensure services are performed safely and professionally. However, we are not liable for any damage, loss, or injury that may occur to your vehicle, property, or possessions during or after service.
By utilizing our services, you acknowledge and agree that San Antonio Roadside Assistance is not responsible for any unforeseen issues or damages that may arise. We encourage all customers to inspect their vehicle’s condition before and after service.
For any questions or concerns regarding our policies, please contact us directly.